Our Privacy Pledge To You
As our customer, you provide us with important information about yourself. We believe it is our responsibility to safeguard your personal and financial information. While some financial institutions share account owner information with other businesses, we are committed to keeping it confidential.
The Confidentiality, Security, and Integrity of Your Information
Online Privacy Information
Visitors to Bridge City Bank’s Website remain anonymous. We do not collect identifying information about visitors to our site. We may use standard software to collect non-identifying information about visitors, such as:
The bank uses this information to create summary statistics and to determine the level of interest in information available on our site.
Bridge City Bank maintains physical, electronic and procedural safeguards to protect against unauthorized access to and disclosure of nonpublic personal information used to administer our customers’ accounts.
Customers may send an e-mail to communicate with Bridge City Bank Customer Service. We recommend that you do not send nonpublic personal information via e-mail because e-mail is not a secure method of communication. If we need to contact you in response to your e-mail, we will do so by phone or mail if our response requires personal confidential information.
Bridge City Bank’s Online Banking and Bill Payment Service are available pursuant to a licensed agreement by and between Bridge City Bank and a third party vendor(s). We may share information with the vendor(s) that assists us in providing this service. This company(s) acts on our behalf and is bound by contract to treat your personal information with the same confidentiality we use.
We restrict access to nonpublic personal information about you to those employees who need to know that information to provide this service to you.
Bridge City Bank respects the privacy of your children and our Website does not target and is not marketed to children. We do not knowingly collect or retain any personal information about consumers under the age of thirteen.
Some areas of our Website may use a “cookie” temporarily stored in the visitor’s computer memory (RAM) to allow the web server to log the pages you use within the site and to know if you have visited the site before.
Bridge City Bank requires the use of a specific Personal Identification Number (PIN) assigned to you for your access to your confidential and private information. We remind you that it is your responsibility to safeguard your PIN. We recommend that you memorize your PIN for security purposes.
Bridge City Bank maintains multi-factor customer authentication procedures to protect your personal information and account from identity theft. These procedures are for your protection. If you suspect a website is “spoofing” or pretending to be a Bridge City Bank website do not enter personal information but instead contact us in a branch or by phone @ 409-735-3516.
To provide our customers with greater access to information that may be of interest to them, Bridge City Bank’s Website may contain links to other sites. Although we hope that these other organizations join us in respecting your privacy, Bridge City Bank is not responsible for the content of those Websites or the privacy practices of those organizations.
If you believe that your nonpublic personal information has been comprised or that our records are inaccurate, please contact Bridge City Bank immediately so that the potential breach or inaccurate record can be investigated:Bridge City Bank
External Links & Notice of Disclosure
Neither Bridge City Bank, nor any of its current or future affiliates, make any warranties or representations in connection with any external information, nor does Bridge City Bank endorse the use of any external information. Bridge City Bank does not accept any liability for any loss, damage, injury or expense however caused, arising from the use of or reliance upon any external information.
You use the external information at your own risk, and acknowledge that, while reasonable efforts have been made to correct errors in the external information provided on this Site before they appear, the external information on this site may include certain inaccuracies, errors, or omissions. Be aware that privacy and security policies of vendors may differ from those practiced by Bridge City Bank. No advice or information obtained by you from Bridge City Bank in connection with the external information shall create any warranty by Bridge City Bank. You agree to look solely to the vendor for any compensation or relief in connection with any loss or damage arising from the use or reliance upon external information supplied by vendor.
Furthermore, your correspondence or business dealings with, or participation in promotions of, Vendors found on or through this Site, including payment and delivery of related goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and such vendor. Bridge City Bank disclaims any responsibility or liability for any loss or damage incurred as the result of any such dealings and you agree to look exclusively to the vendor for any compensation or relief in connection with any loss or damage arising from such dealings.
Any material downloaded or otherwise obtained from or made available on this site is done at your own discretion and risk. Bridge City Bank expressly disclaims any responsibility for damage to your computer system or loss of data that results from the download or any use of any such material and you agree to hold Bridge City Bank harmless from and such damage.
Consumer Complaint Filing Process
Bridge City Bank is chartered under the laws of the State of Texas and by state law is subject to regulatory oversight by the Texas Department of Banking. Any consumer wishing to file a complaint against Bridge City Bank should contact the Texas Department of Banking.
Consumers may file complaints with the Texas Department of Banking through one of the means indicated below:In Person or U. S. Mail: